About us

Xtec is an online store focused on technology and electronics, curated to provide a solid balance of price, reliability and availability. We work with selected suppliers and logistics partners to deliver orders efficiently across Italy and Europe.

Our mission

To make online shopping straightforward: clear product information, secure payments, responsive support and trackable shipments.

What you can find on Xtec

Computing and components
Electronics and accessories
Audio, Hi-Fi and home entertainment
Gaming and peripherals
Selected products for everyday and professional use

How we operate

To offer broad availability and competitive delivery times, many items are shipped directly from our partners’ warehouses (dropshipping). This may result in:

orders being fulfilled in multiple parcels (with separate tracking numbers);
carrier selection based on destination, weight/volume and logistics availability;
estimated delivery times that may vary due to operational factors.

We aim for transparency: shipping options and costs are always displayed before the order is confirmed.

Customer support

Our support team can assist before and after purchase with product information, availability, shipping updates and support procedures.

Email: [clienti@xtec.it]
Phone: [+39 333 4340955]
Hours: [Mon–Fri, 9:00–13:00 / 15:00–18:00]

Secure payments

Payment methods available at checkout are handled through standard payment circuits and providers adopting appropriate security measures. Full details are shown during checkout.

Returns and warranty

Withdrawal, returns and refunds, as well as the handling of delivery issues (damage, wrong items, missing items, DOA), are described on our dedicated page:

[link to “Returns & refunds” page]

Statutory consumer rights (including the legal warranty of conformity for Consumers) remain applicable and are described in our terms and conditions.

Legal information

For seller details and legal information, please refer to:

[Legal notice link]
[Terms & conditions link]
[Privacy link] and [Cookies link]